Quality Career Training, LLC — Privacy Policy

QCTNow.com and qualitycareertraining.com

Effective Date: December 2025
Last Updated: September 2026

Quality Career Training, LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our websites, online training, certificates, and related services. It applies to QCTNow.com and services we provide through qualitycareertraining.com, whether that domain directs you to QCTNow.com or hosts related content or services.

1. Information We Collect

Depending on how you use our services, we may collect:

  • Contact and profile information, such as your name, email address, and any phone number, employer, job title, or other details you choose to provide.
  • Account information used to create, authenticate, and manage your learner account.
  • Training records, including course and bundle enrollments, course progress, assessment submissions and results, completion dates, and certificates.
  • Purchase information, such as billing details, order history, payment status, transaction references, and approved course credits.
  • Communications, including support requests, messages, and attachments you send us.
  • Technical and usage information, such as IP address, browser and device information, pages visited, and activity recorded for website operation, performance, and security.

2. Payments and Payment Security

Payment card details are collected and processed through third-party payment providers. Quality Career Training, LLC does not store full credit card numbers or card security codes.

We may receive and retain billing information, transaction references, payment confirmations, and other order details needed to process purchases, provide support, maintain business records, and prevent fraud. Payment providers handle information under their own privacy policies.

3. How We Use Information

We use personal information to:

  • Create and manage accounts and provide access to purchased or otherwise authorized training.
  • Track progress, evaluate assessments, record completion, and issue, verify, or correct certificates.
  • Determine eligibility for course bundles and automatic bundle enrollment.
  • Process purchases and course-credit requests and maintain transaction records.
  • Respond to questions and provide technical and learner support.
  • Send account, payment, security, and training-related communications.
  • Send promotional communications where permitted, subject to your marketing preferences.
  • Maintain and improve our services, investigate misuse, protect accounts, and comply with applicable legal obligations.

4. How We Share Information

We may disclose information to service providers that support our operations, including hosting, payment processing, email delivery, customer support, security, backups, and website performance or analytics services. The information disclosed depends on the service being provided.

Authorized administrators, support personnel, and instructors may access learner information as needed for their assigned responsibilities, such as managing enrollment, reviewing assessments, providing support, and maintaining completion records. Providing course content does not, by itself, authorize a contributor to use learner information for unrelated purposes.

We may also disclose information when required by law or legal process, to investigate fraud or misuse, to protect legal rights or safety, or at your request or direction.

5. Certificates and Verification

We use training records to issue and maintain certificates and to verify completion. Certificates contain identifying and training information, which may include the learner’s name, course or bundle title, completion date, and certificate identifier.

If you share a certificate, verification link, QR code, or certificate identifier, the recipient may be able to view the certificate or associated verification information. Consider the information shown on your certificate before sharing it publicly.

Contact us if you believe a certificate or completion record is inaccurate or if you have questions about information available through certificate verification.

6. Cookies and Similar Technologies

Our websites use cookies and similar technologies to support functions such as login sessions, account access, shopping carts, checkout, and preferences. Website tools may also collect technical and usage information for performance measurement or analytics.

You can manage or delete cookies through your browser settings. Blocking certain cookies may prevent login, checkout, or other essential features from working correctly. Where applicable law requires consent or additional choices for nonessential tracking, those requirements apply separately from this policy.

7. How We Protect Information

We use reasonable technical and organizational safeguards designed to protect personal information, including encrypted website connections, access controls, and security maintenance. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You are responsible for keeping your login credentials confidential. Please notify us promptly if you suspect unauthorized access to your account.

8. How Long We Retain Information

We retain information for as long as reasonably needed for the purposes described in this policy, including providing services, maintaining and verifying training records, meeting legal and accounting obligations, resolving disputes, and protecting against fraud or misuse. Retention depends on the type of information, its purpose, applicable requirements, and the need to preserve accurate records.

The course-access period is separate from record retention. Expiration of course access does not automatically delete your account, completion records, or certificates. Training records may be retained after course access ends to support certificate verification and record accuracy, subject to applicable law.

When information is deleted from active systems, copies may remain in backups until those backups are replaced or removed through the applicable backup cycle.

9. Your Choices and Privacy Requests

You can update available account details through your account settings or contact us for assistance. Depending on your location and applicable law, you may have rights to request access, correction, deletion, a portable copy of your information, or restrictions on or objections to certain uses.

To submit a privacy request, email support@qctnow.com. We may need to verify your identity before processing the request. We will respond as required by applicable law and explain any applicable limitations.

Account deletion does not necessarily require immediate deletion of every transaction, training record, certificate, or backup. Where legally permitted or required, we may retain information needed for record verification, legal obligations, dispute resolution, or security.

You may opt out of promotional emails by using the unsubscribe option provided in the message or by contacting us. Necessary account, order, security, support, and training-related messages may still be sent.

10. Third-Party Content and Links

Our services may include content from independent instructors and other contributors, as well as links to external websites or resources. If you visit an external site or provide information directly to another organization, its privacy policy governs its handling of that information. We do not control the privacy practices of external websites.

11. International Processing

Quality Career Training, LLC operates in the United States. Information may be processed in the United States and in other locations where our service providers operate. Privacy laws in those locations may differ from the laws where you live.

Where applicable law imposes requirements on international transfers of personal information, those requirements apply. This policy does not replace any legally required transfer safeguards or consent.

12. Children’s Privacy

Our services are intended for individuals aged 18 and older, as stated in our Terms of Use. We do not knowingly collect personal information from children under 18.

If you believe a person under 18 has created an account or provided personal information, please contact us. We will review the situation, address account eligibility, and take appropriate steps regarding the information, including deletion where required by applicable law.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. We will provide any additional notice or obtain consent where required by applicable law.

14. Contact Us

For privacy questions, requests, or concerns, please contact:

Quality Career Training, LLC
QCTNow.com
Email: support@qctnow.com
Contact us