Quality Career Training, LLC — Refund Policy

QCTNow.com and qualitycareertraining.com

Effective Date: December 2025
Last Updated: September 2026

This Refund Policy explains how Quality Career Training, LLC (“we,” “us,” or “our”) handles payments, refunds, and course-credit requests for purchases through QCTNow.com and qualitycareertraining.com. By purchasing access to our courses, bundles, or related services, you acknowledge and accept this policy.

1. Payments

Payments are processed through third-party payment providers. Quality Career Training, LLC does not store full credit card details.

2. Refunds

All sales are final, and refunds are not provided except where required by applicable law. This policy includes purchases affected by dissatisfaction with course content, failure to complete a course, or changes in personal circumstances.

3. Credit for a Course Purchased by Mistake

If you purchase the wrong course and have completed less than 20% of that course, as recorded by our platform when you request assistance, Quality Career Training, LLC may, at its discretion, issue an in-site credit toward the purchase of the correct course or a different course on QCTNow.com.

  • The course must be less than 20% complete when you request assistance. A course that is exactly 20% complete or more does not qualify for this discretionary credit.
  • All credit requests are subject to our review and approval. A credit is not automatic or guaranteed.
  • Approved credits apply toward a course purchase on QCTNow.com and are not cash refunds.

This credit option does not change our no-refund policy or limit any rights you may have under applicable law.

4. How to Request a Course Credit

If you purchased a course by mistake, stop working on that course and contact us before completing additional content. Please include:

  • Your name and the email address associated with your learner account.
  • Your order number, if available.
  • The name of the course purchased by mistake.
  • The course you would like to take instead, if you have selected one.

We will review your purchase and recorded course progress and let you know whether a credit is approved and how it can be applied.

5. Contact Us

For questions about this policy or to request a course credit, please contact:

Quality Career Training, LLC
QCTNow.com
Email: support@qctnow.com
Contact us